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Frequently asked questions

ATMA BOUTIQUE : Can I buy a physical CD directly from ATMA?

You cannot buy physical CDs directly  from the  ATMA Boutique. You can only download digital tracks or  full albums. ATMA CDs are available at several retail stores. You can order physical CDs from an online retailer; you will find links to such online stores on the page of each album (click Online store button beneath the image of the CD in the upper left corner of the screen).

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ATMA BOUTIQUE : Do I have to create an account to buy an album/tracks?

Yes, you have to create an account to buy an album. When you next visit ATMAClassique.com, this account will give you easy access to your downloads and purchase history. ATMA Classique will not reveal, transmit, or give away your personal data (name, email adress, password).

If you would like to receive monthly news about our artists and upcoming releases, and get discounts on downloads, sign up for our email list: http://www.atmaclassique.com/en/Cyberlettre/index.aspx

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ATMA BOUTIQUE : Ho do I download tracks/albums?

You can download the music purchased on our site anytime during the 15 days after purchase. To do so, connect to your ATMA account by clicking on the SIGN IN button, located in the upper right of the page. Once your session has begun, the VIEW MY PROFILE button will give you access to your purchase in the section YOUR PURCHASES. By clicking on SEE PURCHASE you can download the tracks. 
The date before which you must download your purchases is shown on this page. Until this date, downloading is unlimited.

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ATMA BOUTIQUE : How do I make an online payment? What modes of payment are accepted?

 By clicking on the Paypal icon once you have confirmed the tracks/albums you wish to download, you will be directed to the Paypal site where you can pay via credit card or through a Paypal account.

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ATMA BOUTIQUE : How much does an album/track cost?

We offer downloads at the following prices:
 

Format Single album Double album
MP3 320 9.99 13.99
FLAC 44.1 12.99 16.99
FLAC 96 14.99 18.99

All prices are in Canadian dollars, and do not include taxes.
Tracks prices vary according to formats and duration.

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ATMA BOUTIQUE : Is the payment secure?

Your online transactions with the ATMA boutique are secure. Since your payments are made via Paypal, ATMA Classique neither collects nor saves any information about your credit card account. For more information about the protection and confidentiality of information you give to Paypal, consult https://www.paypal.com/ca/webapps/mpp/paypal-safety-and-security.

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ATMA BOUTIQUE : Terms of service

 Click HERE to download the terms of service of the ATMA Boutique.

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ATMA BOUTIQUE : What formats are available for downloads?

Our albums are available in the MP3 and FLAC formats. Most albums are available in MP3 320 and FLAC 44.1 kHz. The most recent releases are also available in FLAC 96 kHz.

The most popular format for downloading audio files is MP3. Compatible with all computers and audio players, the MP3 format offered at the ATMA boutique is of good quality (320 kbps). These MP3 format files are compressed and hence download a lot faster than those in FLAC format.

The FLAC (free lossless audio codec) format is greatly appreciated by audiophiles. FLAC 44.1 kHz files offer quality equivalent to that of a physical CD. FLAC 96 kHz files offer the best possible sonic quality, faithful to that of the original recording.
The FLAC format is compatible with most computers. To learn more about this format, visit the official website https://xiph.org/flac/index.html.

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LICENSES : How can I obtain a synchronization licence or permission to broadcast?

Please get in touch with Mélissa Archambault, Sales & Marketing Director

marchambault@atmaclassique.com 

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MISCELLANEOUS : I bought a defective ATMA album. What should I do?

For a defect in a product bought in a retail store, please communicate with the store. For any issues with the download of your files, please send an email to info@atmaclassique.com, or call us at 514 731-4297 ext. 0. 

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Press Release : How can I obtain a press release / promotional copy / interview with an artist?

Please contact Michel Ferland, Communications Director. | mferland@atmaclassique.com | 514-731-4297 ext.205

Canadian media (except Québec):  contact Luisa Trisi, Big Picture Communications. |  ltrisi@sympatico.ca | 416-481-1161

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PRODUCTION : How can I submit a recording project?

Please address your proposal to Michel Ferland, Director of Production, at mferland@atmaclassique.com 

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